More and more retailers are turning toward manufacturing partners
to fulfill orders via drop shipments. Ensuring timely delivery
of drop shipments and the ability to communicate order status
to your customer on-demand is key to providing a seamless
shopping experience. Today, many retailers and suppliers still
rely on inefficient manual processes to track and manage drop-ship
order and fulfillment processes. The result is a high cost
per transaction and a tenuous relationship with your customer. |
Or click here
to see more information. |
Ensure Customer Satisfaction
CommercialWare, a leader in cross-channel retail management software,
has the solution. CWCollaborate is a Web-based application that
provides online visibility into the complete drop ship process,
including order management, fulfillment, customer service, payment,
and returns. Whether you partner with cottage-industry suppliers
or large manufacturers, you will always know where your order stands
- and better yet, so will your customer.
Lower Transactional Costs
The cost-effective solution allows retailers and suppliers to
collaborate online and share time-sensitive information across
the supply chain instantaneously with a minimal technology investment
- no manual tracking, faxing, FedEx, or phone tag. Order status
is visible on demand at anytime, from anywhere.
Streamline Supply Chain Processes
Process automation from point-of-sale through 3rd party fulfillment
improves efficiency and provides insights into critical business
metrics, including vendor performance, history, and order-aging
statistics.
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CWCollaborate Direct to Consumer Supply Chain
Solution:
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CWCollaborate works with any
existing order management system in conjunction
with IBM's WebSphere Application server and can be
up and running quickly
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·Reduced cost per transaction
for drop-ship order fulfillment by automating communications
with your vendor and eliminating traditional manual processes
·Improved customer satisfaction
by enabling complete visibility of order status throughout
the fulfillment process
·Enhanced supply chain efficiency
with insight into critical business metrics, including vendor
performance, history, and order-aging statistics
·Reduced processing time by
streamlining operational workflow from point-of-sale through
delivery to customer
·Minimal technology investment
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Maximize Drop Ship Efficiency and Improve ROI.
See
for Yourself!
Try the CWCollaborate ROI Calculator.
Drop in your own data and see how you can cut costs,
increase sales, and gain a rapid return on your investment.
and see the real numbers. |
Get
more Information.
Click here
to download a datasheet or call us at
508-655-7500 to set up a demonstration. |
CommercialWare software solutions offer cross-channel functionality
to retailers and direct marketers - small and large -seeking to
optimize transactions from all customer touch points. CommercialWare's
products provide cross-channel infrastructure linking all aspects
of the transaction lifecycle through point-of-sale, back-office,
order management, fulfillment, customer service, collaboration and
analytics applications.
CommercialWare Inc.
24 Prime ParkWay | Natick, MA 01760
E-Mail: info@commercialware.com
Phone: 1-508-655-7500
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